Shipping and Delivery Policy
Effective Date: 20 September 2023
Last Updated: 09 August 2026
This Shipping and Delivery Policy explains the shipping, processing, and delivery practices for orders placed through gabriellehowellart.com (the "Website"), operated by Gabrielle Howell Art Collection ("we," "us," or "our").
1. SHIPPING DESTINATIONS
Gabrielle Howell Art Collection currently ships within the United States unless otherwise stated on the Website or agreed upon for a specific order.
International shipping is not currently available.
2. SHIPPING METHODS
Available shipping methods and options, when applicable, will be displayed during checkout.
Standard shipping is generally used for orders unless another available shipping method is selected or specified.
Express or expedited shipping may not be available for all products or destinations.
3. SHIPPING COSTS
Shipping costs may vary based on the product, size, weight, packaging requirements, destination, fulfillment method, and selected shipping service.
Applicable shipping charges will be displayed during checkout before your purchase is completed.
4. ORDER PROCESSING
Orders require processing time before shipment.
Please allow approximately 7 to 14 business days for processing unless a different processing timeframe is stated on the applicable product page or communicated to you.
Processing time is separate from the time required by the shipping carrier to deliver your order after shipment.
Some products may be produced or fulfilled by third-party production or fulfillment providers and may have different processing times.
Items purchased together may occasionally be processed and shipped separately.
5. CUSTOM ARTWORK
Commissioned artwork may require additional processing and preparation time due to its individually created nature.
An estimated completion timeline will be provided as part of the commission process. Requested completion and delivery dates are not guaranteed unless expressly confirmed in writing.
Custom artwork is also subject to the Custom Artwork Policy.
6. SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review the recipient name, street address, apartment or suite number, city, state, ZIP code, and any other required delivery information before completing your purchase.
Gabrielle Howell Art Collection is not responsible for delivery issues or delays resulting from incorrect or incomplete shipping information provided by the customer.
7. ADDRESS CHANGES
If you need to request a change to your shipping address after placing an order, please contact:
Please submit address-change requests within 24 hours of placing your order.
Address changes cannot be guaranteed once an order has entered processing, production, fulfillment, or shipment.
8. P.O. BOXES
Some products, carriers, or fulfillment providers may not support delivery to P.O. Boxes.
When a physical street address is required for delivery, customers are responsible for providing an eligible shipping address.
9. TRACKING INFORMATION
When tracking information is available, it will generally be provided after your order has shipped.
Tracking availability and updates may depend on the shipping carrier or fulfillment provider.
Please allow time for tracking information to become active after a shipping label has been created.
10. DELIVERY TIMES
Delivery estimates are provided for convenience and are not guaranteed.
Actual delivery times may vary depending on the shipping carrier, destination, weather, service disruptions, holidays, fulfillment provider, and other circumstances outside the reasonable control of Gabrielle Howell Art Collection.
A shipping notification or tracking number does not guarantee delivery on a particular date.
11. DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
If your order arrives damaged, defective, or you receive an incorrect item, please contact Gabrielle Howell Art Collection within 48 hours of delivery at:
Please include your order number, a description of the issue, and clear photographs of the item and its original packaging when applicable.
Claims will be reviewed individually. Depending on the circumstances, an appropriate resolution may include a replacement, repair, or refund when applicable.
Please refer to the Return and Refund Policy for additional information.
12. LOST OR MISSING SHIPMENTS
If tracking information indicates a delivery issue or your shipment appears to be lost or significantly delayed, please contact Gabrielle Howell Art Collection.
We may request additional information and, when appropriate, work with the applicable carrier or fulfillment provider to investigate the shipment.
The resolution of a lost or missing shipment may depend on the circumstances of the order, tracking information, carrier investigation, and other available information.
13. THIRD-PARTY FULFILLMENT AND SHIPPING PROVIDERS
Certain products may be produced, fulfilled, packaged, or shipped by third-party service providers.
Processing times, shipping methods, tracking availability, packaging, and delivery times may vary depending on the provider responsible for fulfilling the applicable product.
Gabrielle Howell Art Collection will make reasonable efforts to provide available order and shipment information but does not directly control the operations or delivery schedules of independent shipping carriers and fulfillment providers.
14. DELIVERY DELAYS
Gabrielle Howell Art Collection is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, transportation disruptions, holidays, service interruptions, or other unforeseen events.
If you experience a significant issue with your shipment, please contact us so that we can review the available information and assist when reasonably possible.
15. CHANGES TO THIS SHIPPING AND DELIVERY POLICY
We may update this Shipping and Delivery Policy from time to time to reflect changes in our shipping practices, fulfillment providers, Website, products, or applicable requirements.
When this policy is updated, the "Last Updated" date at the top of this page will be revised.
16. CONTACT INFORMATION
If you have questions or concerns regarding shipping, delivery, or this policy, please contact gabriellehowellart@gmail.com.
Gabrielle Howell Art Collection
2375 East Imperial Hwy. #1047
Brea, CA 92821
United States
20 September 2023